Marshall Pierce & Co.
Jewelry store · Chicago
960 N Michigan Ave, Chicago, IL 60611
About
Located at the corner of Michigan Avenue and Oak Street, Marshall Pierce & Co. has established itself as a fixture in the Chicago jewelry scene. This multi-generational, family-owned business is widely recognized for its personalized approach to fine jewelry and luxury timepieces. Whether clients are seeking custom-designed engagement rings, anniversary gifts, or professional watch servicing, the team is noted for a commitment to hospitality and a patient, consultative process that guides customers through every stage of their purchase. With a strong reputation built over decades, the store offers a carefully curated selection of high-quality jewelry and watches. The staff, which includes members of the founding family, is frequently praised for being knowledgeable, approachable, and genuinely invested in the vision of their clients. Holding a 4.9-star rating across hundreds of reviews, Marshall Pierce & Co. continues to serve as a trusted destination for those looking for both milestone pieces and everyday luxury in the heart of the city.
What clients say
Marshall Pierce & Co. is a long-standing, family-owned jeweler in Chicago highly regarded for its personalized customer service and expertise in custom jewelry design and watch maintenance. While the vast majority of customers report exceptional, trustworthy experiences, at least one client expressed significant dissatisfaction regarding high service fees for watch sizing.
Strengths
- Exceptional personalized customer service
- Expertise in custom jewelry design
- Knowledgeable and professional staff
- High-quality jewelry and watch selection
- Long-term family business reputation
Weaknesses
- High service fees for watch sizing
Best for
Individuals seeking a trusted, family-operated jeweler for custom engagement rings, high-end watch maintenance, and personalized gift consultations.
Opening hours
- Friday
- 10 AM–5 PM
- Monday
- 10 AM–5 PM
- Sunday
- Closed
- Tuesday
- 10 AM–5 PM
- Saturday
- 10 AM–5 PM
- Thursday
- 10 AM–5 PM
- Wednesday
- 10 AM–5 PM
Contact
- 960 N Michigan Ave, Chicago, IL 60611
- (312) 642-4299
- www.marshallpierce.com