C
Chicago
Business listingChicago
Eyelash salon

The Lash Lounge

Eyelash salon · Chicago

4.72,161 {count} reviews

126 W Chicago Ave Ste 2, Chicago, IL 60654

(312) 626-5274Website
The Lash Lounge

About

Located at 126 W Chicago Ave in the heart of Chicago, The Lash Lounge offers a variety of lash and brow services in a space designed for comfort and relaxation. The salon features a clean, aesthetic environment equipped with comfortable beds, where clients can receive treatments ranging from classic lash extensions to lash lifts and tints. With a team of stylists and front desk staff, the business aims to provide a professional experience for both new and returning clients, often supported by a membership program for regular maintenance. The salon maintains a 4.7/5 rating based on over 2,000 reviews, reflecting a range of experiences. Many patrons highlight the welcoming nature of the front desk team and the skill of stylists like Ashanti, Natalie, and Adriana, often noting the efficiency and precision of their work. While many visitors appreciate the relaxing atmosphere and consistent results, others have expressed concerns regarding communication about service pricing, appointment policies, and the transparency of upcharges for senior staff. As with any service-based business, individual experiences can vary, but the lounge remains a notable destination for those seeking professional lash care in the Chicago area.

What clients say

The Lash Lounge receives polarized feedback, with many clients praising the clean, relaxing environment and talented stylists, while others report significant dissatisfaction regarding pricing transparency, rigid cancellation policies, and inconsistent service quality. While many customers enjoy their results and membership value, several first-time visitors have expressed frustration over unexpected upcharges and poor resolution for unsatisfactory work.

Strengths

  • Clean and relaxing environment
  • Comfortable salon beds
  • Friendly and welcoming front desk
  • Consistent and talented stylists

Weaknesses

  • Lack of pricing transparency
  • Strict and costly cancellation policies
  • Inconsistent lash application results
  • Poor resolution for unsatisfactory services

Best for

Clients seeking a comfortable, spa-like atmosphere who are comfortable with membership-based lash maintenance.

Opening hours

Friday
9 AM–8 PM
Monday
9 AM–8 PM
Sunday
9 AM–6 PM
Tuesday
9 AM–8 PM
Saturday
8 AM–5 PM
Thursday
9 AM–8 PM
Wednesday
9 AM–8 PM

Contact

The Lash Lounge — ChicagoEyelash salon