Nordstrom Rack
Clothing store · Chicago
24 N State St, Chicago, IL 60602
About
Located at 24 N State St in the heart of downtown Chicago, this Nordstrom Rack serves as a prominent destination for shoppers navigating the busy State Street corridor. As one of two locations in the city center, the store is frequently noted by visitors for its expansive selection of footwear, alongside a variety of women’s clothing, accessories, and travel gear. For those hunting for deals, the shop offers a broad inventory that ranges from casual apparel to designer items, making it a common first stop for many local bargain hunters. The customer experience at this location is often defined by the staff, with many shoppers highlighting the professionalism and friendliness of the team members working the registers. While some patrons appreciate the organized layout and helpful service that turns a routine shopping trip into a positive experience, others have noted challenges regarding store maintenance, wait times, and return policies for defective merchandise. Ultimately, the store remains a fixture for those looking to browse a wide array of goods in a central urban setting, though experiences can vary significantly depending on the day and the specific needs of the shopper.
What clients say
Customer experiences at this Nordstrom Rack location are highly polarized, with praise for friendly staff and good deals contrasted by significant complaints regarding return policies for defective items and poor management interactions. While many shoppers appreciate the store's organization and selection, others report issues with long checkout lines and inconsistent customer service.
Strengths
- Friendly and helpful staff
- Well-organized store layout
- Good selection of merchandise
Weaknesses
- Refusal to return defective products
- Long checkout lines
- Rude or dismissive management
- Inaccurate pricing on floor items
Best for
Shoppers looking for discounted clothing, shoes, and accessories who prioritize store organization and are comfortable with a self-service shopping experience.
Opening hours
- Friday
- 10 AM–9 PM
- Monday
- 10 AM–9 PM
- Sunday
- 11 AM–7 PM
- Tuesday
- 10 AM–9 PM
- Saturday
- 10 AM–9 PM
- Thursday
- 10 AM–9 PM
- Wednesday
- 10 AM–9 PM