Foot Locker

About

Located at 26-28 S State St in the heart of Chicago, this Foot Locker serves as a prominent destination for footwear enthusiasts looking for the latest athletic styles and Jordan releases. The store maintains a wide selection of inventory, and for many shoppers, it is a go-to spot where staff members are often praised for their patience in assisting with sizing and navigating the store’s various sales and rewards programs. The customer experience at this location is notably varied, reflecting the dynamic nature of a busy retail environment. While some patrons have highlighted exceptional, proactive service from specific staff members who go above and beyond to track down hard-to-find sizes or resolve complex order issues, others have reported inconsistent communication and challenges with phone accessibility. With a current rating of 4.1 out of 5 stars based on nearly 500 reviews, the store remains a fixture on State Street, drawing in a steady stream of customers who value the convenience of an in-person shopping experience in the city center.

What clients say

Customer experiences at this location are highly polarized, with many praising specific staff members for their helpfulness while others report significant issues with inconsistent service and communication. While some visitors appreciate the wide selection and dedicated assistance, others feel uncomfortable due to aggressive sales tactics or neglectful staff behavior.

Opening hours

Friday

11 AM–7 PM

Monday

11 AM–7 PM

Sunday

12–6 PM

Tuesday

11 AM–7 PM

Saturday

11 AM–7 PM

Thursday

11 AM–7 PM

Wednesday

11 AM–7 PM

Contact

• 26-28 S State St, Chicago, IL 60603
• (312) 263-7274
• stores.footlocker.com/il/chicago/26-28-south-state-street-7387.html