Finish Line

About

Located on the upper levels of the shopping center at 835 N. Michigan Ave in Chicago, Finish Line operates as a footwear retailer situated within the Macy’s department store. The shop features a distinct visual display that mimics a grocery store aesthetic, offering a selection of athletic footwear and sneakers. Customers visiting this location can explore various models, including popular basketball and running shoes, while also having the opportunity to participate in the company’s rewards program. The shopping experience at this location is varied, with feedback reflecting a wide range of perspectives. Some visitors have praised the helpfulness of specific staff members and the availability of sale items, while others have reported challenges regarding inventory management, return policies, and the consistency of customer service. Because the store operates as a leased space within a larger department store, shoppers may encounter unique logistical procedures regarding exchanges and order fulfillment. As with any retail destination on the Magnificent Mile, the experience can depend on the specific needs of the customer and the current staffing levels on the floor.

What clients say

Customer experiences at this Finish Line location are highly polarized, with frequent reports of poor service and inventory management issues contrasting with occasional positive interactions with individual staff members. Many shoppers express frustration regarding return policies, disorganized operations, and difficulties finding specific shoe sizes.

Opening hours

Friday

11 AM–8 PM

Monday

11 AM–7 PM

Sunday

12–6 PM

Tuesday

11 AM–7 PM

Saturday

11 AM–8 PM

Thursday

11 AM–7 PM

Wednesday

11 AM–7 PM

Contact

• 835 N Michigan Ave #715, Chicago, IL 60611
• (312) 649-1184
• www.finishline.com/?utm_source=googlemybusiness&utm_medium=organic